1. Introduction
Welcome to EximKart! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, https://eximkart.com. We use an API from Sunsky Online (www.sunsky-online.com) to retrieve product information for our website. Sunsky may collect or process data related to the products themselves, but EximKart does not share any user-specific data (such as name, email, address) with Sunsky through this API. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

2. Information We Collect
We may collect and process the following data about you:

2.1. Personal Information

  • Name, email address, telephone number, delivery address, and billing information when you place an order or contact us.

2.2. Technical Data

  • Device type, IP address, browser type, version, and operating system when you visit our website.

2.3. Usage Data

  • Details of your visits to our website, including traffic data, location data, weblogs, and other communication data.

3. How We Collect Your Information

  • Information that you provide by filling in forms on our website.
  • Correspondence when you contact us for customer support.
  • Automatically collected information through cookies and other tracking technologies when you interact with our website.

4. Use of Your Information
We use your data to:

  • Fulfill and manage orders, payments, and deliveries.
  • Provide customer support and respond to your inquiries.
  • Send administrative information and updates about your orders.
  • Improve our website, products, and services by analyzing usage.
  • Comply with legal obligations, including fraud prevention and detection.

5. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following scenarios:

  • Service Providers: We may share your data with trusted third-party vendors who assist us in operating our website, conducting business, and providing services to you, under strict confidentiality agreements.
  • Legal Requirements: We may disclose your information if required to comply with any legal obligation or in response to a government request.
  • Business Transfers: If EximKart undergoes a business transaction such as a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

6. Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can be guaranteed as 100% secure, and we encourage you to take precautions when using the internet.

7. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, including fulfilling orders, providing services, complying with legal obligations, and resolving disputes. After this period, your data will be securely deleted or anonymized.

8. Your Rights

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information under certain conditions.
  • Objection: You can object to processing your data for direct marketing purposes.

To exercise your rights, please contact us at: contact@eximkart.com

9. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic, remember preferences, and improve user experience. Below are the types of cookies we use:

  • Strictly Necessary Cookies: These cookies are essential for you to browse our website and use its features.
  • Performance Cookies: These cookies collect information about how you use our website, such as pages visited and errors encountered, to improve functionality.
  • Functional Cookies: These cookies remember your preferences and settings to enhance your user experience.
  • Targeting Cookies: These cookies track your browsing habits to deliver relevant advertisements based on your interests.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

10. International Data Transfers
EximKart operates solely within India. Your information will not be transferred to or processed in any other country.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. Please ensure you read their privacy policies before providing any personal information.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Changes will be effective as soon as they are posted on this page.

13. Contact Us
If you have questions or concerns about our privacy practices, please contact us at:

EximKart
1916/12, Sarmistha Sadan, Old Airport, Bhimpur
Aerodrome Area, Bhubaneswar
Khorda, Odisha, 751020, India

Customer Service Contact: https://eximkart.com/contact/
Email: contact@eximkart.com
Preferred Contact Method: Email