A Heartfelt Journey of Quality and Care
We love what we do
At EximKart, we believe that every product we deliver carries a story—a story of craftsmanship, passion, and the joy of bringing the world closer to you. Our journey began with a simple dream: to create a platform that offers high-quality imported goods, making the wonders of the world accessible right at your doorstep in India.
Our Inspiration
The name "EximKart" embodies our commitment to excellence in international trade and e-commerce. "Exim" signifies our dedication to importing only the finest products, while "Kart" reflects our mission to provide a seamless shopping experience. We understand that each purchase is not just a transaction; it's a promise of quality, reliability, and care.
Who We Are
EximKart was founded by a group of passionate individuals who share a common love for unique, high-quality items from around the globe. Our team meticulously sources products, ensuring that every item meets our high standards of quality. Our mission is to curate a diverse range of consumer goods, from cutting-edge electronics to beautiful lifestyle accessories, and deliver them directly to your home.
At the core of EximKart is a deep appreciation for our customers. We recognize that you are the heart of our business, and we strive to offer products that align with your needs and preferences—all at competitive prices.
We are committed to providing an unparalleled shopping experience. Our extensive product range includes:
Our Commitment to Quality
Every product we offer reflects our dedication to quality. We partner with reputable manufacturers from around the world, ensuring that you receive only the best. We are proud to be a part of your journey, providing products that enhance your life and bring joy to your everyday experiences.
Shipping Information: Hassle-Free Experience
At EximKart, we are pleased to offer free shipping on all products within India! Once your order is placed, we process it promptly, ensuring dispatch within 1-3 business days. We collaborate with reliable carriers such as YanWen Express, China Post, Aramex, POST NL, Singapore Post, and DHL Express to ensure efficient delivery.
Delivery Time
You can expect your order to arrive within 5-10 business days, depending on your location. After your order is fulfilled, you'll receive tracking information to keep you updated on your shipment.
Customs Fees
Please note that any applicable customs fees, taxes, or duties incurred during the importation process are the responsibility of the customer. For inquiries regarding your order, feel free to reach out to our dedicated customer service team at contact@eximkart.com. Thank you for choosing EximKart, where we take pride in delivering quality products right to your doorstep!
Refund and Returns Policy: Your Satisfaction Matters
1. Introduction
Thank you for shopping at EximKart! We take pride in offering high-quality imported items from worldwide sources. Please read our Refund and Returns Policy carefully before making a purchase.
2. Import Policy
All items sold on EximKart are imported from various countries. Any customs fees, taxes, or duties incurred during the importation process will be the responsibility of the customer. EximKart is not liable for any customs charges.
3. Return Policy
EximKart allows returns on unopened and unused items within 14 days of receipt. Returns for buyer’s remorse are not accepted. To return an item, please follow these steps:
Eligibility: Items must be unopened, unused, and in their original packaging. Certain items may be non-returnable due to hygiene or safety reasons, including but not limited to:
- All Mobile Accessories
- Repair & Spare Parts
- Smart Wear
- Smart Phones
- DJI & GoPro Accessories
- Camera Accessories
- Consumer Electronics
- Computer & Networking
- In-Car Systems
- Security Systems
- Outdoor & Sports Equipment
- Toys & Hobbies
- Clothing & Beauty Products
- Home & Garden Essentials
- Pet Supplies
Return Request: Contact our customer service at contact@eximkart.com within 14 days of receiving your order to initiate a return. Please provide your order number and a brief explanation of the reason for the return.
Return Shipping Costs: The customer will bear all costs associated with return shipping.
Restocking Fees: A 15% restocking fee will apply to all returned items, except for damaged or defective items.
4. Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact our customer service within 7 days of receipt at contact@eximkart.com with photographic evidence of the damage. We will review your case and, if eligible, arrange for a replacement or a full refund.
5. Refund Process
Refunds will be processed through the original payment method used for the purchase. Once we receive the returned item, please allow up to 14 days for the refund to be processed.
6. Order Cancellations
Cancellations are accepted within 24 hours of order placement. After this period, cancellation may not be possible as the order may have already been processed for shipment.
Contact Information
For any questions or concerns regarding your order or this Refund and Returns Policy, please do not hesitate to reach out to us:
ximKart
1916/12, Sarmistha Sadan,
Old Airport, Bhimpur,
Aerodrome Area, Bhubaneswar,
Khorda, Odisha, 751020, India
Customer Service Contact: [Contact Us]
Email: contact@eximkart.com
Preferred Contact Method: Email
8. Changes to This Policy
We may update this Refund and Returns Policy from time to time to reflect changes in our practices. Any updates will be posted on this page, and we encourage you to review this policy periodically.
Thank You for Choosing EximKart
At EximKart, our story is intertwined with yours. We are honored to be a part of your life, bringing you products that add value and joy to your daily experiences. We look forward to serving you with high-quality goods and providing an exceptional shopping experience. Join us on this journey, and together, let’s explore the world—one product at a time!