At EximKart, we are committed to respecting your privacy and ensuring that your personal data is handled responsibly. If you wish to delete your personal data from our records, we have outlined the process and conditions under which data can be deleted.

1. Right to Request Deletion of Personal Information

You have the right to request the deletion of your personal information from our system, subject to certain conditions and limitations. This includes any personal data you have shared with us through forms, orders, or communication.

2. Conditions for Data Deletion

EximKart will delete your personal information upon request under the following conditions:

  • The data is no longer necessary for the purposes for which it was collected.
  • You withdraw your consent, and we have no other legal basis for processing the data.
  • You object to the processing of your personal data and we have no overriding legitimate grounds to continue processing it.
  • The data was unlawfully processed or needs to be deleted to comply with a legal obligation.

However, there are certain circumstances where we may retain your data for specific reasons such as:

  • Legal obligations (e.g., tax or accounting records).
  • Resolving disputes or enforcing contracts.
  • Compliance with legal obligations or responding to governmental requests.

3. How to Request Data Deletion

To request the deletion of your personal data, please contact us at:

Email: contact@eximkart.com
Subject: Request for Data Deletion
Provide the following information in your request:

  • Full name
  • Email address associated with your account
  • Reason for the deletion request (optional)

We will process your request within a reasonable time frame, and we may ask you to verify your identity before proceeding with the deletion of your data.

4. Exceptions to Data Deletion

Please note that in some cases, we may not be able to delete all of your data due to legal or contractual requirements. For example, we may need to retain certain data for tax reporting or to prevent fraud. In such cases, we will inform you of the specific reasons why we are unable to delete certain information.

5. Retention of Data

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, including fulfilling orders, legal obligations, and resolving disputes. After that period, your data will be securely deleted or anonymized, unless required to be kept for legal purposes.

6. Data Deletion Confirmation

Once your request has been processed, we will confirm the deletion of your data via email. If any data cannot be deleted due to legal or contractual reasons, we will provide an explanation for the retention.

7. Contact Information

If you have any questions or concerns regarding your data deletion request, please contact us at:

Email: contact@eximkart.com
Postal Address:
Ommtayal Digital Private Limited
EximKart
1916/12, Sarmistha Sadan, Old Airport, Bhimpur
Aerodrome Area, Bhubaneswar
Khorda Odisha 751020
India

We will do our best to address your request promptly and in accordance with applicable data protection laws.

Thank you for trusting EximKart with your information!